Both! We’re based in New Zealand and can work on-site for local organisations or remotely for clients anywhere. Thanks to the wonders of technology, distance isn't an obstacle to getting great results.

Yes! we offer a free 30-minute consultation to discuss your challenges and see if we're a good fit. We also share practical tips and insights through the Resources section.

We believe in providing affordable solutions that are tailored to your budget. The cost will depend on the specific services you need and the scope of the project. We’re happy to discuss your needs during a no-obligation kōrero (chat) to give you a clear idea of pricing.

I've replaced $100,000 quotes with $5000 solutions that worked better for the organisation's actual needs.

A systems audit is a thorough review of your organisation's current processes, technologies, and workflows. It's designed to identify inefficiencies, gaps, and opportunities for improvement. If you're feeling overwhelmed by outdated systems or struggling to keep up with technology, an audit will provide clarity and actionable recommendations that align with your goals and budget.

We focus on practical, affordable solutions that simplify your processes. Whether it's moving from paper-based systems to digital workflows or optimising your existing technology, we make sure the transformation is seamless and cost-effective. Our goal is to empower your team with tools that help you focus on your mission, not the technology.

Absolutely! From CRM systems to project management tools, we can help you select and implement the right software for your organisation. We’ll guide you through the entire process—from choosing the best fit for your needs to ensuring your team is confident in using it.

Yes! Training and capability building are essential parts of my approach. We develop custom training materials tailored to your team's needs and learning styles. Our goal is to make sure your people feel confident using any new systems or processes we implement.

We don’t believe in overwhelming you with complex solutions or charging high fees. We focus on practical, people-first strategies that work for your unique situation. Our goal is to leave you with a simplified system and the internal capability to manage it, not a dependency on ongoing consulting.

If you’re feeling frustrated with disconnected processes, outdated systems, or a lack of clarity around your technology needs, it’s likely time for an audit. An audit is ideal if you're experiencing inefficiencies, data confusion, or you're simply unsure if your current tools and processes are the best fit for your goals.

While we specialise in non-profits and purpose-driven organisations, we also work with small to medium-sized businesses, membership groups, and educational providers. If you’re an organisation with a meaningful mission and need practical systems support, we’re here to help.

If you're ready to untangle your systems, simply fill out the contact form or book a no-obligation kōrero (chat). During our chat, we’ll discuss your challenges, your goals, and explore how we can work together to simplify your processes.

The timeline varies depending on the scope of the project.

Yes! we offer ongoing support to ensure that the solutions we implement continue to work for you. Whether it’s troubleshooting, training your team, or refining processes over time, we’re here to help ensure your systems evolve as your needs do.

We specialise in working with purpose-driven organisations that need practical systems solutions without the corporate price tag. This includes:

• Non-profits and charitable organisations

• Educational providers and schools

• Small to medium businesses with limited IT resources

• Membership-based organisations

• Purpose-driven businesses that align with my values

We work with a wide range of systems including:

• CRM & Membership Systems: Zoho CRM, HubSpot, Microsoft Dynamics 365

• Document Management: SharePoint, Google Workspace, Dropbox Business

• Project Management: ClickUp, Asana, Trello, Monday.com

• Communication Tools: Microsoft Teams, Slack, Zoom

• Compliance Systems: 1Place and others

If you need help with a system not listed here, just ask—We are adaptable and quick to learn new platforms.

Absolutely. We’re happy to collaborate with your internal IT staff, existing consultants, or technology vendors. In fact, we find these partnerships often lead to the best outcomes, combining our fresh perspective with their institutional knowledge.

While each project is unique, our general approach follows these steps:

1. Discovery: Understanding your organisation's challenges, goals, and culture

2. Analysis: Mapping current systems and identifying improvement opportunities

3. Solution Design: Creating practical, affordable recommendations

4. Implementation: Bringing solutions to life with a focus on user adoption

5. Capability Building: Ensuring your team has the skills to succeed

6. Review & Refine: Continuously improving based on real-world feedback

We offer several engagement models:

• Project-based: Fixed price for defined scope and deliverables

• Retainer: Ongoing support for a set number of hours per month

• Day rate: For short-term or advisory work

• Assessment packages: For initial audits and recommendations

After our initial consultation, we'll recommend the most appropriate model for your needs and provide transparent pricing.